Team Leadership Skills

When your team feels happy at work, their efforts almost always increase and therefore that will help your company to become more stable and able to advance and grow.

Price:

£125 (+VAT)

Duration:

1 day.

 

Who is it for?:

 

Anyone who leads a team and wants to develop more productive working relationships with colleagues and clients.

Course Content Includes:

 

  • The difference between leaders and managers.

  • Action centered leadership.

  • Balance of Skill and Will to assist the performance management.

  • Task or Process.

  • The S.M.A.R.T. model for setting objectives.

  • Standards - What are they and how do we communicate them?

  • 3 steps to assertive behaviour.

  • Influencing tips and tactics.

  • Dealing with conflict - skills practice.

  • E.E.C. Model for feedback.

  • Saying no assertively.

  • Dealing with a range of managerial - case studies.

  • Action Planning.

Notes:

Courses can be delivered at our Nuneaton training venue or at your own premises*.

* Customers must be able to provide suitable classroom and workspace facilities for the number of delegates booked.