Managing Performance

One company who introduced performance coaching meeting as a tool for its managers saw the number of disciplinary interviews drop by over 30%.

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Price:

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£140 (+VAT)

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Duration:

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1 day.

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Who is it for?:

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All staff who are responsible for performance managing others - typically team leaders, supervisors and managers.

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Course Content Includes:

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• Performance management in terms of 'skill and will'.

• Strategies to help team members with performance blockages.

• Factors to consider when contemplating implementing the disciplinary procedure.

• Principles of effective task setting.

• S.M.A.R.T model for setting task/performance objectives.

• 5 key questions to check if your objective setting is S.M.A.R.T enough.

• Communicating performance standards.

• Do's and Dont's of giving feedback.

• Types of feedback.

• E.E.C model for giving feedback on staff performance.

• When informal feedback doesn't work.

• The concept of performance coaching.

• Preparing and delivering the performance coaching meeting.

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Notes:

Courses can be delivered at our Nuneaton training venue or at your own premises*.

 

 

* Customers must be able to provide suitable classroom and workspace facilities for the number of delegates booked. 

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Upcoming Dates:

• Dates on Request