Management Skills

Price:

£275 (+VAT)

Duration:

2 days.

Who is it for?:

 

Anyone who wants to develop their management skills.

Course Content Includes:

  • The difference between leaders and managers.

  • Coaching - process and skills.

  • Understanding delegation - the responsibility and accountability.

  • Performance management.

  • 3 steps to assertive behaviour to encourage staff to 'give their best'.

  • Feedback and its impact on staff performance.

  • Managing poor performers.

  • Performance interviews.

Notes:

Courses can be delivered at our Nuneaton training venue or at your own premises*.

 

* Customers must be able to provide suitable classroom and workspace facilities for the number of delegates booked.