Recruitment Interviewing

During this course we will not only uncover the core skills associated with developing and implementing an effective structured recruitment interview but also provide an encompassing selection process right from when the resignation letter is received.


The first part of the course covers a systematic process of job skills analysis to develop the ideal person profile, producing question plans that are fair and reasonable i.e. avoid discrimination (particularly in light of the Equality Act 2010) and tips on screening applications. We develop delegates on the course to ask competency based questions - focusing on a candidate's past behaviour that might point to standards of future performance. The latter part of the course proves a step-by-step preparation and delivery process for the interview itself, dealing with challenging candidates and follow up.

What does the training cover?

The training course covers:


  • The objectives of the recruitment interview.

  • Consequences of making a bad recruitment decision.

  • Discrimination legislation and its impact on the recruitment process.

  • Psychological barriers in judging interviewees.

  • A strategy to get the right fit.

  • Writing a 'person' specification.

  • Essential steps in preparation, including application screening.

  • Competency based interviewing.

  • 'Funneling' technique questioning.

  • Effective listening skills and positive body language signals.

  • Setting the correct physical environment for interviewing.

  • The W.A.S.P. technique to interview structure.




1 day.


Who is it for?


All staff members involved in the recruitment and interviewing process.



Courses can be delivered at our Nuneaton training venue or at your own premises*.



* Customers must be able to provide suitable classroom and workspace facilities for the number of delegates booked.